Statement of Requirement (SOR) Development

A typical SOR would address the following elements:

The following IT infrastructure consulting services can be offered to you, based on a fixed fee (when scope can be clearly defined) and hourly rates. These services are typical to most IT Infrastructure type project and are usually defined as follows:

1.      Determination of basic requirements

During this phase, we shall determine the basic infrastructure requirements, based on Client’s operational requirements.  Its objectives will be to specify the high-level performance requirements of the new environment.  The requirements will be determined from specifications provided by Client and as determined during on site interview with IT Client representatives.

2.      Preparation of basic infrastructure Statement of Requirements (SOR)

Based on the determination of basic requirements’, we will prepare a basic infrastructure Statement of Requirements (SOR) that will more clearly define the required infrastructure elements of the new site.  We will work with you to develop a proper SOR that will accurately express your IT infrastructure requirements, to the selected engineering design and planning teams (engineers and interior designers).

The deliverable will be a detailed list of requirements, equipment requirements and specifications, as well as layout and racking drawings (VISIO) for all areas of interest.

As part of our SOR preparation, we will determine the rack level and specialty furniture requirements of the spaces as well as the electrical and mechanical requirements for the spaces (based on best practices). Our SOR will include drawings (VISIO) and equipment specifications in order to accurately communicate your requirements to interior designers and engineers for the sizing of electrical and mechanical systems and the proper preparation and design of physical spaces (i.e. telecommunications rooms, OCC, etc.).

3.      Preparation of basic cost estimates

The intent of the service is to provide you with accurate implementation cost estimates to assist you in deciding on the final configuration of the recommended infrastructure elements (i.e. single or multi-module UPS systems, sprinkler systems, single or dual redundant power feeds, redundant cooling systems, etc.).

The scope of budget preparation will be limited to estimating costs that are strictly associated with the physical elements of the IT infrastructure spaces and critical operations spaces (i.e. the OCC, the telecommunications rooms and support systems, such as racking, rack power distribution, air-conditioning, UPS power, etc.). This estimate will not include costs associated with resources falling outside of the physical infrastructure definition (computer hardware installations and purchases, moving costs, etc.).

The following basic computer facility design and construction elements will be considered in the preparation of this estimate.

1. Room shell enhancements (if required).
2. Electrical distribution and critical UPS systems.
3. Equipment cooling systems.
4. Electrical and mechanical systems installation.
5. Fire detection & suppression.
6. Environmental monitoring.

4.      Assistance in preparation of final design and tender documents 

From our SOR, we can assist the designated engineers in the preparation of project construction and tender documents if/as applicable.  We can also oversee and review the tender document preparation process (i.e. review meetings at 66% and 99%) to ensure client requirements are being met and are specified in the SOR.

 5.      Provide technical evaluation and assessment of proposals (tender process)

We can provide technical assistance during evaluations of the proposals received from the various contractors and vendors.  Should you require a strict evaluation process, we can provide a methodology consistent with your evaluation requirements.  We can provide detailed evaluation criteria, forms, and evaluation matrixes, based on your evaluation standards, and organize the overall evaluation process, if/as required.

 6.      Provide project management and control during installation phase

We can provide the following project management services, as required:

• Provide project management support during system installation phase
• Provide review of shop drawings and site deliveries to ensure compliance with proposal
• Attend on-site meetings to maintain proper project timelines
• Provide technical assistance and client liaison as required

7.      Assistance in commissioning, deficiency evaluation and “Ready For Use” certification.

We offer a full complement of commissioning and tests for diagnostic services.  We have a wide range of experience in troubleshooting IT infrastructure systems, both on the electrical power and mechanical side, which will serve you well during the commissioning phase.  We also provide a full range of IT infrastructure evaluation services such as; power quality monitoring, infrared thermography, temperature monitoring, ESD valuation, forensic analysis of failed and particulate contamination studies (zinc whiskers, underfloor contamination evaluation, etc.) should they be required during the construction and commissioning phases.